Privacy Policy
Effective Date: 28/04/2026
Charlie Hooks Visuals (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or book our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Provided directly by you through forms, enquiries, or bookings, such as:
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Name
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Email address
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Phone number
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Event details (date, location, type of event)
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Any additional information you choose to share
Usage Data
Automatically collected when you use our website, including:
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IP address
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Browser type
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Pages visited
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Time spent on the site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotes
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Manage bookings and deliver photography/videography services
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Send updates, confirmations, or important service information
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Improve our website and user experience
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Maintain internal records and business operations
We do not sell or share your personal information with third parties for marketing purposes.
3. How We Store and Protect Your Data
We take reasonable technical and organisational measures to protect your information from:
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Unauthorised access
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Loss or theft
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Misuse or disclosure
Your data is stored securely and only accessed when necessary to provide our services.
4. Sharing Your Information
We may share your information only when necessary, such as:
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With trusted service providers (e.g., gallery hosting platforms, payment processors)
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When required by law or legal request
We do not share your information with third parties for advertising or unrelated purposes.
5. Cookies
Our website may use cookies to:
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Improve functionality
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Analyse website traffic
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Enhance user experience
You can disable cookies in your browser settings if you prefer.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Request deletion of your data
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Withdraw consent for communication
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Object to certain types of processing
To exercise these rights, contact us using the details below.
7. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest version.
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Continued use of our website or services indicates acceptance of any updates.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: chooks.cinematography@gmail.com
Phone: 07852 198070
Location: Rayne, Essex